Student Survey-AIBT
In order to assist us to continue to improve our training programs and to plan future activities, please answer the following questions about the session(s) you have undertaken.
Given Names:
Surname:
Date:
Course Name: *
Facilitator:
Marketing & Recruitment
1. The information I received about my course before I enrolled (signed up) was factual and accurate. *
2. I knew the name of my training provider before I enrolled (signed up). *
3. Did the training provider offer you any incentive to sign up to the course (such as an iPad or a laptop)? *
4. Did the training provider promise or guarantee you would get a job if you completed the course? *
5. Was there another organisation (different to your training provider) involved in marketing, recruiting or signing you up to this course? This question is N/A to International students as AIBT does not use a broker.
6. At the time, you signed up, were you aware there was another organisation (different to your training provider) involved with your recruitment and sign up? This question is N/A to International students as AIBT does not use a broker.
Please provide supporting comments for your answers
Enrolment
7. My training provider gave me advice about how the course would meet my needs before I enrolled (signed up). *
8. I understood the length of the course, study requirements and assessment (test) methods before I enrolled (signed up). *
9. My rights and responsibilities as a student were explained to me before I enrolled (signed up). *
10. The lecturer used a combination of teaching methods to deliver the course *
11. The payment terms and conditions, including any loan arrangements, were clear to me when I enrolled (signed up). *
12. I was aware of my training provider’s refund policy when I enrolled (signed up). *
Please provide supporting comments for your answers
Support and Progression
13. My training provider has asked me if I have any special learning needs. *
14. I have been given information about support service available to me as a student. *
15. I know I can get help if I have a problem or find the course difficult. *
16. My training provider supports me to use technology and access the learning resources I need to complete my course. *
17. I understand how to make a complaint if I am unhappy about my training or support services. *
Please provide supporting comments for your answers
Training and Assessment
18. My teachers/trainers are professional and knowledgeable about my course subject. *
19. The amount of training I receive is enough to allow me to practise new skills before I am assessed (tested). *
20. I have access to good quality learning resources and facilities. *
21. Assessment activities are fair and are clearly explained to me. *
22. I am given helpful feedback on my assessment tasks. *
Please provide supporting comments for your answers
Completion
23. My course is meeting my work; career or study needs. *
24. I understand what is required to successfully complete my course. *
25. I expect to complete my course within the planned study time. *
26. I value the training provided by my training provider. *
27. I would recommend my training provider to my friends, family and colleagues. *
Please provide supporting comments for your answers
Overall Satisfaction
28. Overall, how satisfied are you with the training and support services provided by your training provider? *
29. What have you valued most about your training experience?
30. How could your training experience have been improved?
Please provide supporting comments for your answers
Testimonial
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